Oscar
The engineer's operational copilot: investigations, troubleshooting, remediation planning, and operational recommendations grounded in each customer's live environment.
Learn morePartner Network · Managed Service Providers
Deliver AI-native managed services.
Your engineers spend their days collecting information: what changed, what broke, what the customer's environment even looks like this week. OpsCanvas gives every managed customer a live Operational Understanding, so your team spends its time improving environments instead of rediscovering them.
Your Business Is Changing
The managed services model hits a scaling wall.
Growth has always meant headcount. Every new customer adds onboarding weeks, tribal knowledge, and another environment your engineers hold in their heads.
- Slow onboarding: weeks you do not bill for; discovery from scratch, access, inventories, dependencies, undocumented history
- Lost client knowledge: tickets, runbooks, and dashboards capture fragments, and the real understanding leaves when the engineer does
- Tightening margins: revenue grows linearly with headcount, and margin does not
- AI expectations: if your service looks the same as three years ago, the renewal conversation gets harder every cycle
The Missing Layer
Operational Understanding is a connected, continuously updated model of how each customer's environment actually operates: the infrastructure, the dependencies, the changes, and the reasons behind them. It is what your best engineers carry in their heads today, and what OpsCanvas makes durable, shareable, and portfolio-wide.
Your Partner Plays
Where MSPs create value.
Managed Service Providers typically run three Partner Plays, matching the arc of a managed relationship from onboarding to expansion.
01
Discover
Customer onboarding, operational assessments, environment discovery, and baseline reporting that compress weeks into days.
02
Operate
Continuous monitoring, operational governance, engineer coordination, workflow execution, and Quarterly Business Reviews backed by evidence.
03
Expand
Additional assessments, new operational services, executive advisory, and continuous improvement programs that grow each account.
The Platform Behind the Service
What your engineers and your customers each get.
Products enter the service as mechanisms for customer value: the engineer gets a copilot, each customer gets a platform, and your practice gets a portfolio view.
Assessments
Standardized onboarding baselines and recurring operational reviews: executive reporting, improvement opportunities, and benchmarking that feed every QBR.
Learn moreEnterprise
Every managed customer gets an independent Operational Intelligence Platform: Cloud Intelligence Graph™, Operational Memory, monitoring, workflows, and executive dashboards the customer owns.
Learn morePartner Control Plane
Portfolio-level visibility without compromising tenant isolation: customer health summaries, assessment scheduling, service adoption, operational maturity tracking, and renewal planning.
The Architecture
One system for delivery. One tenant per customer.
Your playbooks, assessment templates, workflow templates, and reporting formats reuse across every managed customer. Each customer's Cloud Intelligence Graph™, Operational Memory, and operational data stay in their own isolated tenant, preserving customer privacy and governance at any scale.
Business Outcomes
What improves in your business.
The measure of the partnership is whether your service gets stronger and your margins move the right way.
Engineer productivity
Investigations that took hours take minutes when every engineer works from a live model of the customer's environment instead of tribal knowledge.
Onboarding time
New customers reach steady-state service in days. Baseline assessments replace weeks of manual discovery, and the understanding compounds from day one.
Customer retention and QBR quality
Quarterly Business Reviews built on operational evidence: what improved, what it saved, and what comes next. Renewals become a review of delivered value.
Recurring revenue growth
Managed assessments, monitoring tiers, and continuous improvement programs give every account a natural expansion path beyond the base contract.
How the Relationship Evolves
From first assessment to AI-native operations platform.
MSP partnerships mature through increasing operational integration, at the pace your practice sets.
01
Operational assessments
Start with one customer baseline. Prove the onboarding compression on a real account.
02
Standardized delivery
Roll the model across your portfolio: shared playbooks, consistent QBRs, engineer enablement.
03
Portfolio management
Run the practice through the Partner Control Plane: health, maturity, adoption, and renewals in one view.
04
AI-native operations
White-label operational intelligence and strategic managed services built on the platform.
The Findings Opportunity
Findings triage is margin enhancement. Verified improvement is churn defense.
Every managed estate generates findings daily, across every tool and every client. Oscar Pro consolidates them into one safety-filtered, ROI-ranked queue per client, routed to the right owner the first time, so the triage that used to eat margin becomes the engine that grows it.
Staying on top of the inflow is the managed-service promise, and proving it is the renewal argument: verified completion, time to remediate, and a posture that visibly improves quarter over quarter instead of a backlog that visibly grows.
- One queue per client: cost, resilience, and security findings on one scale
- Capacity multiplied: AI-assisted remediation across accounts, human approval on every action
- Retention earned: verified improvement gives clients a reason to stay
Common Questions
What MSP executives ask.
Does OpsCanvas replace our existing monitoring and PSA stack?
No. OpsCanvas is designed to amplify existing technology investments rather than replace them. Your monitoring, ticketing, and professional services tools keep doing their jobs. OpsCanvas adds the layer they do not provide: a connected Operational Understanding of each customer's environment that your engineers and your QBRs can work from.
How does tenant isolation work across our customer base?
Every managed customer gets an independent Enterprise tenant. Their Cloud Intelligence Graph™, Operational Memory, and operational data stay inside their tenant, always. Your MSP reuses methodologies, templates, and playbooks across tenants, and the Partner Control Plane gives you portfolio-level summaries without moving customer data.
Can we white-label assessments and reporting?
White-label operational intelligence is part of how MSP partnerships mature. Most partners start with standardized assessments and QBR reporting under joint branding, then grow into white-label offerings as delivery volume and certification progress.
What does this do to our per-engineer economics?
The model targets the two costs that scale worst: onboarding weeks and investigation hours. When discovery is continuous and every engineer works from live Operational Understanding, customer-per-engineer capacity rises without service quality falling. That is the difference between growing revenue and growing margin.
Build Together
Bring Operational Understanding to your managed services.
Tell us how your service is built and where onboarding, engineer capacity, or renewal pressure bites hardest. We will map what AI-native managed services look like on your portfolio.